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Let customers speak for us
This ring was an exact match for the original on my Stronglight Impact S single chainset so I was very pleased and it fitted perfectly.
Can’t comment on the actual bike yet as it’s a Christmas present from Santa but the buying process was super easy, slight panic when the tracking from the courier was not working but I dropped an email to John and he replied instantly and followed it all up, bike delivered next day, fab customer service from sprocket and gear😊
5 * in all aspects! Will definitely use again and have recommend to friends and family.
Shopped around and by far the best price, I emailed with a query regarding my order and the next working day I had a reply, after placing my order I had updates on the delivery which actually arrived the next day!
Fantastic :D
I was looking for a set of ultegra rim brakes to complete my upgrade. And it arrived quickly in time to enable my build
Lovely wee bike, easy to assemble, great quality. Really smooth transaction with Sprocket & Gear, delivery was quick and I was updated all the time.
Ordered the smaller version of this bike in error so retuned it in person to Sprocket and Gear and had the fortune to meet the two gentlemen that work there.
They checked my returned item and authorised my refund in minutes then sold me the upgrade, my refund came back through the banking system promptly.
These two gentlemen could not be any more accommodating if they tried, quality service that is a rare find in today’s crazy world, I can not recommend this company enough!
Living 100m from the beach the products from the local national cycle dealer rust and seize up very quickly so we were determined that we were not going to support that company although I do feel sorry for the children they employ that you have to deal with when your new cycle fails.
We had purchased an old second hand Raleigh from fb that had sat outside for a year and yet none of the cables had seized up so we decided that we would try a Raleigh cycle.
We researched other brands and found that they were appalling quality straight out of the box and often more expensive too.
Our new cycle turned up promptly as we were told it would.
The cycle was well packaged with no damage and all the parts were there.
I assembled the bike but had a slight issue with the brake block alignment on the edges of the rims so I had to realign those, not an issue for me.
The quality on the upgraded bike was well worth the extra £16 as it came with a stand pre fitted and chromed rather than painted attachments, worth £16 of anybody’s money!
The bike is a Christmas present and so will not see any use for about 5 weeks as we are in November now.
I am expecting to be buying another new cycle within 12-18 months either as an upgrade or for my younger child and I will be heading straight to Sprocket and Gear for that cycle and will be relying on the two gents who dealt with me this time, superb!
After the post office lost my delivery John answered my email almost immediately and sent out a replacement which I got the next day.
Great price easy to order quick despatch Very happy with bike & company
Found what I wanted at a good price, delivered very quickly
I ordered a Shimano chain ring. Great communication and really fast service at a very competitive price. Sprocketandgear.co.uk are now my go to supplier for drive chain components.
Much better ride quality than using your road tyre. Quieter in use and less abrasive on the trainer roller. I thoroughly recommend this tyre.
First time purchase from sprocketandgear and the service was first class.
The Bike was delivered within a few days direct from Raleigh and,although this is a Christmas gift for my great grandson,I have assembled it to make sure that everything is as it should be to avoid any disappointment on the day.
Based on this transaction I have no hesitation whatsoever in recommending sprocketandgear to any potential customers.
Thanks *****
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